Single Sign On solution for Enterprise Cloud Security
Enforce Enterprise Security & Control to Google Apps using SSO1 (gControl) Free Trial
When the user forgets the password for the business email (Google application), it is usually the google apps admin who is burdened with resetting of password. It is quite a tedious and time consuming task for an organization with a significant number of headcount.
Forgot password feature of SSO1 (gControl) uses the Question & Answers method to help the users reset their passwords, Google Apps admin can define some predefined questions and set the policies to have min questions answered by the user to allow them to reset their own passwords.
Once admin turns on the policy, SSO1 (gControl) will force the user to answer the questions and store it for future reference, which users will have to answer to reset their password.
Though Google apps ease the IT infrastructure all there are a few challenges/ complexity it adds.
Let's look into a challenge which it poses and how it might trouble your IT team.
Surveys show that close to 20% of the users of an Enterprise tend to forget their passwords of various accounts. Your organization might also be facing this situation time and again where a user forgets his password and he requests the IT admin to reset his password.
The process to change a user is simple yet it takes considerable amount of the Admin's time. It doesn't make sense for an Organization to waste an IT admin's productive time in helping users reset the passwords.
SSO1 (gControl) comes to the rescue in this situation. SSO1 (gControl) allows the user to reset his/her password on his own without needing assistance from the IT admin. Let's see how SSO1 (gControl) implements this feature.
Generally the internet websites ask users to set a security question while the user registers which they are asked to answer when they forget their password and need reset it. SSO1 (gControl) does the same in a different way.
A brief on how to configuring SSO1 (gControl) self-password reset. It's a simple process and one time for the user compared to Google's default password reset.
Once you are done with the above process users of your organization can change their passwords on their own when they forget without the need of assistance from the IT admin.