All Round Security for Zendesk

Zendesk is best cloud-based customer service software that enables you to provide great customer service to your clients of all sizes around the world. We integrate Zendesk with Single Sign On through single authentication login that benefits you to collaborate your application at one platform.

With CloudCodes top-notch solution, you can access Zendesk easily and your support teams and customers would have flexible ticket management with automated workflow worldwide. With our robust SSO application you can access Zendesk anywhere, anytime and from any device- laptop/Desktop. Key Features of CloudCodes for ZenDesk:

Seamless Security for the Cloud

Access Control
MDM- Mobile Device Management

Secure, manage, and monitor any corporate, or employee-owned mobile devices that access business critical data. Keep a track of the complete lifecycle of every device in a single console with mobile device management(MDM) in Zendesk from CloudCodes. This includes:

  • Secure access to enterprise app
  • Control access to app based on time, IP and Geolocation
  • For organization that practices BYOD
  • Containerization Support
  • Supports iOS and Android
Single Sign-On:

Single Sign-On offers one-click access to all of your applications with one password. Service lets users access cloud, mobile and on-premises apps from any device

  • SAML- Provides single point access, to all apps from predefined access
  • Add multiple users to single access for easy IT monitoring
  • Provisioning/De-provisioning for cloud apps
Identity Management

Manage your customer identification with complete, integrated, next-generation Identity Management platform! It provides an intelligent way to handle identity security for your enterprise

  • Easy Implementation of password policies
  • Supports Multi factor authentication
  • Supports Biometric authentication
  • Integrates with Microsoft Active Directory as Identity Provider (IdP)
Corporate Add-Ons

Customized Corporate Add-Ons adds functionality to your Zendesk business subscription. Communicate your company vision, mission, values and corporate strategy to employees

  • Custom Landing page
  • Self Password Management
  • Employer Branding
  • Broadcast announcement company wide
  • Acceptance of agreement and policies
Shadow- IT

Shadow IT provides the balance between the user needs and enterprise needs for security and compliance

  • Control potential threats like data leakage
  • Sanctioned and unsanctioned apps in your cloud
  • Discovery app- maps and identifies your cloud environment and the cloud apps that your organization is using