CloudCodes for Freshdesk
Cloud Security Handgrip for Freshdesk
Surely does the Freshdesk has revolutionized work productivity, streamlined customer conversations in single place, automated repetitive work, bettered team collaborations, and contributed towards saving of time; but, data security is the one thing, for which, the concerns have been generated in the customers using it. Surely, the teams can now resolve work related issues faster, but with such inadequate data security controls, chances of the leakage of sensitive information is even faster.
Addressing these data security concerns and assuring Cloud security for Freshdesk are the Cloud Access Security Brokers. CloudCodes CASB for Freshdesk solutions not just ensure complete cloud security, but also guarantee it to a great degree. Data is prime for any business; so it would be an understatement to call CloudCodes CASB for Freshdesk solution as complete enterprise security. Extending help for the helpdesk teams, CloudCodes take pride in offering out-of-the-box solutions, which can be used in a customized way, depending upon the type of requirements an enterprise has.
Seamless Security for the Cloud
Control user access based on devices, location and much more on Freshdesk by setting up conditional policies.
- Browser Restriction: - Enable user access from a specific browser like Google Chrome, Mozilla Firefox, IE, Safari
- IP Restriction: - Restricts user access from undesignated IP addresses by defining designated IP address
- Login Time Restriction: - Enforces users to log on to the domain by pre defining specific days or hours. Eg: like as- Monday to Friday from 8 A.M. to 5 P.M
- Device Restriction: - Restricts users from accessing corporate data from any other devices apart from their pre defined device
- Geo Fencing/ Geo Restrictor: - Defines a virtual boundary around a real-world geographical area and triggers an alert when user tries to access data from elsewhere
Secure, manage, and monitor any corporate, or employee-owned mobile devices that access business critical data. Keep a track of the complete lifecycle of every device in a single console with mobile device management(MDM) in Freshdesk from CloudCodes. This includes:
- Secure access to enterprise app
- Control access to app based on time, IP and Geolocation
- For organization that practices BYOD
- Containerization Support
- Supports iOS and Android
Single Sign-On offers one-click access to all of your applications with one password. Service lets users access cloud, mobile and on-premises apps from any device
- SAML- Provides single point access, to all apps from predefined access
- Add multiple users to single access for easy IT monitoring
- Provisioning/De-provisioning for cloud apps
Manage your customer identification with complete, integrated, next-generation Identity Management platform! It provides an intelligent way to handle identity security for your enterprise
- Easy Implementation of password policies
- Self Password Management
- Supports Multi factor authentication
- Supports Biometric authentication
- Integrates with Microsoft Active Directory as Identity Provider (IdP)
Shadow IT provides the balance between the user needs and enterprise needs for security and compliance
- Control potential threats like data leakage
- Sanctioned and unsanctioned apps in your cloud
- Discovery app- maps and identifies your cloud environment and the cloud apps that your organization is using
CloudCodes enables IT teams to protect and prevent from any data breaches in real-time for the FreshDesk app they have been using. By incorporating Single Sign On Solution for providing one platform, the teams can work together to resolve customer issues faster. CloudCodes CASB for Freshdesk solutions help the enterprises foresee a securer edge to their work front through immaculate data security for helpdesk professionals.