Turn Around Your Ecommerce Security
The trading of goods and services has now acquired a new arena to run businesses. The Ecommerce Industry or commerce over the internet has taken trading to a whole new level. The single most advantage, e-commerce has given businesses is the contraction of physical boundaries. Not only are the goods and services available with just the click of a button, but also precious time is saved, not to speak of the economical feasibility that it has provided. With discounts and offers galore, e-commerce has definitely been a win-win situation both for the traders as well as for the customers. Ecommerce has further achieved new levels of ease in services by cloud computing and cloud data storage. This has proved to be an asset to small and large organizations for the host of benefits it provides like scalability, cost-efficiency, and flexibility. Cloud computing has come as a blessing in disguise to the e-commerce industry when matters related to protect eCommerce customer data with access control are dealt with properly with CASB solutions.
Understanding the Need to Protect eCommerce Customer Data
The eCommerce giant has an extensive range of products right from home appliances and electronic goods to products for lifestyle, fashion, and clothing. This eCommerce firm that is headquartered in Asia was providing robust teleshopping and online shopping services with continuous work in the direction of improving the quality of customer e-shopping needs. But with the change in the technological scenario and the introduction of a cloud-based work environment, the management of the firm felt the rightful necessity to introduce cloud-based services into their work culture. This was done by the deployment of Google Apps/G Suite, which helped them greatly increase their efficiency and productivity. The added advantage was that the company could access their data from any location at any point in time. Their work processes started getting streamlined and hence they were able to increase their delivery time manifold. But what they had not foreseen was the flipside in moving to the cloud-based environment and there were some unseen concerns that popped up, mainly related to cloud security.
Cloud Computing Challenges Faced by an eCommerce Industry
No doubt, the deployment of Google Apps / G Suite brought about increased work flexibility, real-time collaboration, and enhanced inter-communication, but unauthorized data access came as their biggest worry. The management was threatened by the possibility of data thefts and data breaches that could take place given the flexible data access. The access of both the Personal Gmail and Business Gmail accounts through the office network by the employees added to their already existing woes. Restricting personal Gmail access would mean compromising on work flexibility and allowing it meant free data access that became a major concern for the management. The firm was on the outlook for a balanced solution so that there would be proper to protect ecommerce customer data with Access Control and a password policy feature for their cloud applications like G Suite. They even wanted the password reset requests of users to be minimized.
Protect Ecommerce Customer Data With CloudCodes Access Control Solution
The trials of CloudCodes CASB solutions were conducted in order to have an efficient solution. Cloud Access Security Broker solutions included features of Consumer Gmail Block, Password Reset, IP Restriction, and Access Control, which were successfully run by the team of CloudCodes experts. The Identity Management (IAM) feature of G Suite and strong password policies like the self-password reset were enforced on all the users of the firm. This helped the firm reduce its IT help-desk tickets by around 20-30% in the initial stages with a firm hope that it would further reduce in the long run. The IP Restriction feature prevented unauthorized access by its employees or from any outside person beyond the network of the office premises. The Consumer Gmail Block feature helped the firm to block access to a personal Gmail account so that only the corporate email accounts were accessible by the users inside the office. The rights to apply these extension-based Access Control policies to users as well as to the organizational units solely rested with the admin. Eventually, with the best of both services, G Suite & CloudCodes CASB solution, this e-commerce giant effectively used its cloud services much more securely than ever before.