With shadow IT casting its dark shadow in businesses across continents, understanding shadow IT basics is imperative to understand the intrinsic nature of using various cloud apps within the working structures of organizations, big and small.
Shadow IT Basics – What Is Shadow IT?
Shadow IT describes those IT systems as well as solutions that are built and used by the organizations without explicitly getting the approval of the organization’s IT department or management per se. IT and businesses always have been at odds as they are having competing goals. It is a sort of a tug of war; IT teams looking at better governance, cloud security & control, whereas business owners desire more innovation and better productivity. With conventional ways, it is not possible to keep both of these sides happy simultaneously, but with CASB as a cloud security arm, it is, in fact, possible to have the best of both worlds. Techno-savvy tendencies no longer concentrate only within the IT infrastructure departments. As more & more digital natives are entering the workforces across continents, IT demands and the demands of businesses are changing. Users nowadays want technology to back their work and enable them to have a richer computing experience at both their homes and at workplaces. They demand to bring their devices (chiefly mobile devices) to their workplaces and thus they bring in their own IT solutions as well. This can be very disruptive for both the IT teams as well as the businesses on the whole if a check is not maintained for the use of apps. Cloud Access Security Brokers thus come into the picture and their discovery indeed benefacted organizations.
Reasons For Shadow IT Occurrence
Mostly, Shadow IT increases in organizations from the following key factors:
- IT staff doesn’t respect users and often treat them as inconvenience. If IT doesn’t show the willingness towards engagements and cooperation with users, then they find something of their own.
- IT is not innovative and users are nowadays more techno-savvy than ever. They are endowed with rich computing experience and have encountered powerful and new IT paradigms via social media platforms. If IT does not partner with them to deliver this innovation, then it won’t be surprising to see these employees discovering and seeking that innovation on their own.
- IT is expensive and cloud services are cheaper and more convenient to put into place, thus the rise in Shadow IT!
- IT isn’t flexible, and so users tire of every time can’t-do type of attitude and seek a can-do type of attitude.
- IT is too slow and users feel the need for speed and look for ways to provide that and cloud apps are an easy pick, thus leading to Shadow IT.
Shadow IT Risks
- The largest and most observable risk is of cloud security. Cloud services do have their own data security protocols, but they may not be enough for organization’s overall cloud security requirements.
- If any of the employees using Shadow IT basics end up leaving an organization, they can still have access to cloud services, having significant organizational data along with clients details too. This majorly risk company’s reputation and long-term client retention in their said industries.
- In devoid of the knowledge of Shadow IT basics, even when credentials are not sent with employees who leave the organization, the knowledge of utilizing that service may leave the company when the concerned employees decide to move on. This can render the shadow service solutions totally useless.
Shadow IT Basics In A Nutshell
Shadow IT doesn’t happen in vacuums. Such things result from a multitude of factors, including increased technical know-how amongst the users, enlarged gate-keeping, and IT inertia. Novel sense of partnerships and promulgation of the key standards as well as best of the practices can possibly allow the IT departments in embracing this new reality and bringing Shadow IT into the light. CASB solutions for Shadow IT can pour light onto this darkness and take organizations onto the next cloud security level addressing shadow IT issues.