IT teams need repositioning them. Company employees are not subverting these departments entire out of malice, but these users only wish to want to meet their organizational work productivity goals. Instead of being barriers for company users, IT Infrastructure needs to create their value, which is somehow missing. This is why Shadow IT impacts are massive. IT teams must be always there with the help of users. Changes need to be happening in their adaptation to the use of cloud services. While this process could be tricky, but IT people need constant monitoring of unsanctioned apps and another unauthorized cloud usage, address them with users, and then try listening to their replies. Approval process must be faster and all the more flexible. Finally, steps are needed for ensuring openness in communication. Technology to monitor/control unsanctioned cloud apps and cloud usage could possibly be applied, but shutting down SaaS entirely is not a feasible choice. IT teams must use Shadow IT monitoring for learning more in detail about delivering value to all departments and evolving with user needs. Also, reverting back to “business in usual sense” is easy, but at the same time, it is risky too. When IT teams lose touch with users, they create cloud security risks inherent in Shadow IT impacts.
Using cloud services in workplaces is augmenting in an exponential manner. Current cloud usage level of more than triple than what it was 4 years back! Despite this increasing prevalence of cloud services, most cloud apps used in companies fall into the category of shadow IT, potentially putting organizational sensitive data at theft and leakage risks. Shadow IT is the unauthorized use of cloud services by the employees of an organization without putting that into the knowledge of IT teams of that organization and they usually miss robust cloud security controls. Firms can alleviate these Shadow IT impacts by using CASB solutions for gaining better cloud visibility and larger control over shadow SaaS usage, while still maintaining the benefits of employee productivity owing to flexible cloud usage. Against the backdrop of all these current trends, here are some top ways CASBs help firm in taking better control over their shadow cloud usage.