Top Salesforce Data Security Threats Addressed by CASBs

Pallavi Varanasi Cloud Security Expert - CloudCodes Software
  • July 1st, 2020

Salesforce Security with CASB

CASB (Cloud Access Security Brokers) are gaining much traction in the domain of Salesforce security as they are having access to their cloud access as well as Salesforce usage data. They can analyze that data for detecting any data security anomalies existing henceforth. The log information includes Salesforce details over the activities of admins, users, 3rd party apps within Salesforce.  Thus covered like creating/deleting sales leads, contacts collected, and sales opportunities, downloaded documents/reports, and established/updated sharing rules, etc., which are all ingested by these CASB vendors. They leverage this vast data analytics and thus enable IT admins, to monitor Salesforce data usage and also detect any Salesforce data security threats for them to respond to those in a timely way, much before any calamity strikes the system.

 

Salesforce Data Security Threats Addressed by CASBs

  • Threats from Employees Leaving the Organization: As per research, around 50% of the employees leaving any firm or losing their jobs kept the company’s data confidential, yet others planned to use it for their newly joined posts. Departing sales employees sometimes take along the company’s sales contracts and other sales information about opportunities, making insider threats familiar for companies to face. CASBs can help in detecting and remediating these threats. CASB solutions impose some policies and restrictions. Any violations of data upload, access to data, etc., are reported to the IT to identify abnormal/unexpected user behavior promptly. So, when an employee tries to download any piece of info, which is not the part of the authorized or standard predefined workflow, then CASB would help report that anomaly quickly to the admin.

 

  • Security Threats from Unsanctioned 3rd Party Apps: There are many Salesforce apps, which users add to their deployment of Salesforce. Most sales professionals today use these apps. Once they are installed, these apps get access to all information from corresponding Salesforce accounts, adding the vulnerability factor because of 3rd party apps. The security capability of these 3rd-party apps is not correctly validated or even verified, and they are now accessing all this customer data and information. Using CASB solutions helps to report any anomalies to the admin for remediating them.

 

  • Salesforce Data Security Threats from Admins and Privileged Users: Though admins or other privileged users are firm’s most reliable defense lines, they can also cause devastating data thefts and data breaches if they start abusing these privileges. So, companies must step up to monitor their ‘gatekeepers’ as well. Salesforce event monitoring API gives details of such admin activities like creating/deleting the new user (s). So, a CASB solution can add another security layer to it by using this information to report any such anomaly of any unusual activities. Like when the admin deletes any user or account, then that gets alerted or reported for further checking and investigation.

 

  • Salesforce Data Security Threats from Compromised User Accounts: Recent research indicates that the market of compromised user credentials has been booming, which implies that hackers always look for ways to capture these login credentials of ignorant users. Carelessness on the part of the users is a way by which these login credentials are compromised. However, all user accounts are vulnerable to any of the brute-force cyber attacks. With advances in computer technologies, hackers are now becoming capable of cracking passwords within minutes. So, if admins get alerts for any such compromised accounts as early as possible, then remedial actions can be taken immediately to minimize the impact of the potential harm. Salesforce event monitoring API gives information about any login attempts as well as login locations and also the access, which can help in the detection of any compromised account. CASBs can thus enable the admins further with automatic remediation to block access to any of the suspicious reports or force2-factor or multi-factor authentication, thus reducing the risks and the impacts of any data breaches.

CloudCodes CASB for Salesforce Security

CloudCodes applies API connector to Salesforce for protecting the enterprise data without impacting the user’s work. With CloudCodes Salesforce Security, users are going to achieve the CRM security approach. This helps in making business more efficient and flexible at the time of maintaining visibility. We offer Salesforce security controls that are utilized in the protection of confidential information, data loss prevention, and assurance of compliance with global regulations.

 

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