The onus of sensitive data protection is a shared responsibility of the enterprise as well as the cloud service provider. Of course, the service providers have to see that the data of their clients stay safe and secure. If they are not responsible, then it is better that the clients find it elsewhere. But most of the service providers do not follow some rigid rules that lead to SaaS security risks and SaaS data breach incidences. Using shared environment to cut down on costs is one fine example, and in the long run, such practices tend to harm both, the service providers as well as the enterprises.
If the customer data has to be secured, then the cloud service providers need to stay away from these following practices:
There are lots of tools available for authentication practices, but Multi-Factor Authentication (MFA) is one of the best among these. Two-factor authentication (2FA) is the most followed practice, but sticking to it is not wise. There are a host of combinations available and the requirement of every enterprise varies. It is imperative to delve on the varying factors that go into the authentication of particular enterprise and customize the authentication practices to suit the client needs that will result in more secure overall infrastructure.
Since the service providers stack all of the clients in the same database, there has to be appropriate segregation between the client data so that anonymity is ensured. The data of one client should not be accessible by another client and that has to be the topmost priority of the cloud service provider. Security should be the foremost question that any client has to put forth to the service provider and they, in turn, have to be prepared to handle the questions with genuine answers, so that trust is built in the initial stages itself to augment a strong partnership. The segmentation provided by the service provider should be strong enough to give protection to each client database, and at the same time, the integrity of the whole structure has to be maintained.
As we mentioned earlier, data security has to be a shared responsibility between the enterprise and the cloud service provider. But many-a-times, the client extends the web-based apps through the cloud services and this could threaten the entire database of the cloud. When enterprises utilize cloud services without keeping the service providers in loop, they create risks to the whole lot of data in the cloud. It is always better that the service providers understand each application of their client that will result in decreased security risks. Also training on the client application will lead to better partnership between the service provider and the enterprise and help them in understanding each other’s requirements and business needs.
When any enterprise builds its infrastructure, they certainly hire new employees. Training programs are very essential for new employees hired, because they need to know about the possible cyber security threats and how they can be overcome by following some practices in routine. This helps them to be vigilant and helps the enterprise in speeding up its cloud security protocols.
Weak passwords and reusing it across all applications are the common mistakes the employees make when logging on to their platforms. This not only invites trouble for the enterprises, but also makes hacking easier for the cybercriminals. The best option is to diversify the account names and passwords. Employees should be encouraged to have strong passwords like passphrases and the accounts should be unique. Get the employees to change their passwords every 30-90 days for better security and safeguarding the crucial data of the enterprise.
Invariably, SaaS security is all about doing one thing right than doing many wrong things. One SaaS data breach is all it takes to end the enterprise as well as the trust of the client. So, be sure to take that extra time out to ensure a safe and secure environment for the sensitive data of the client. This pays in the long run.