User benefits include:

• Experience
  • Platform and Device Independent, Access Emails, Calendar, Documents & Portal from any OS, Any Devices with a same experience of Data and usage
  • Multi-device Sync of Emails, Contacts & Calendars. With this you get all the sent and revived emails on all the devices irrespectively from where it has been sent.
  • Push Mail to all the leading Mobile Platforms without additional Software and hardware. Including a Support for Blackberry Enterprise Server.
  • Two Factor Authentication with free SMS, Voice or App Based token system for improved security.
  • Integrated Chat with no additional software for Chatting over text, Voice and Video.
• Capacities
  • 25GB of Email Capacity for Each Users, an average user can store upto 10 - 12 years of data.
  • Unlimited Capacity of Google Docs Documents
  • 1 GB Capacity of Non - Google Docs Documents like pdf, jpg, awd, etc
  • 10 GB of Domain Capacity and 500 MB per User as Shared Storage for Google Sites for Portals
  • 3 GB Capacity per user for Video on Google Video to be used a aggregate Capacity for the company.
• Collaboration
  • Real time Collaboration between users on Google Platform for all the Google Docs file types.
  • Upto 50 People can work directly a common document at same point in time but can be share with any no. of users.
  • Easy to update and maintain Corporate Portal with Google Sites to share information with users in and out of the company
  • Ease of Embedding Google Docs files, calendar to the portal.
• Productivity
  • Improved Productivity of Users with fast search of Emails powered by Google
  • Reduce time spend of Email with features like Priority Inbox, Conversation View & Auto Mute resulting in at-least 20% of time saved on emails.
  • Integrated Chatting with all the conversation being record for future search providing additional line of communication to the organization
  • Calendar Sharing for better team management
  • real-time collaboration reduces hundreds of business hours by reducing the revision of documents and email clutters.
  • As Emails, Calendar and documents are in cloud, it has no dependency on Desktop / laptop resulting a instant work from any available computing with Internet in case of failure or non - availability of own computer.

IT user benefits include:

• Administrative Ease
  • No more management of the following systems
    • Servers for Exchange / Lotus or MDaemon or any Local Email Server
    • Storage related to the Email Server
    • Backup and Restoration of Email of the Users
    • Anti - Spam an Anti - Virus Software or appliance
    • Disaster Recovery or Business Continuity of Email System
  • No more Local Email client for User, 100% Web based client provides no maintenance load on the support
  • Real Time Backup of Emails and Email Level recover just by search the email to recover the emails to the end users.
  • Ease of Management with Web based easy UI and multiple Admin Profile to Manage different type of support
  • Strong Security and Compliance to do a Admin Level Policy based routing of emails.
  • Granular Control of which services to enabled to which type of users.
• Additional Software's on the Google Apps Platform
  • Easy Installable Additional third party software on Google Apps with Google Apps marketplace
  • Applications like CRM, Helpdesk, Accounting etcs
• Flexibility
  • Flexibility to add and remove users overnight to meet the business demands and growth.
• Cost savings
  • A series of cost savings in many areas right from Internet, hardware, Office license, Portal, and File Servers
  • Easy to build Work-flows to avoid cost.

Business benefits include:

• Decreased cost
• Increased employee productivity, enabling faster decision making.
• More flexibility to deploy changes and innovations fast and get on with business
• Focus resources on strategic initiatives instead of operational activities
• Attractive IT environment for the younger generation of employees

Google Apps vs Microsoft Exchange
Google Apps for Business is Google’s Software as a Service (SaaS) solution for business messaging, collaboration, and security. It includes Gmail, with integrated voice and video chat, Google Calendar, Google Docs, Google Sites, and Google Video. Google Apps is a reliable, cost-effective solution for keeping employees connected and improving their productivity.

Microsoft® Exchange Server is Microsoft’s on-premise solution for enterprise messaging. It includes support for email, calendar, contacts, and tasks. It requires client software, typically Microsoft Outlook®, to connect to these services. Microsoft Exchange is a mature product with a large installed base across businesses of all sizes. The current version is 2007, but the previous version (2003) is still in use and now there is new version Exchange 2010 which says you need upto 8 servers for ideal implementation.

Remember key differentiators when helping your customers compare Google Apps Premier Edition and Microsoft Exchange Server 2003/2007: (1) initial investment, (2) maintenance, (3) uptime, (4) collaboration, (5) security, (6) mobile access

• Initial Investment

  • Description	Google Apps for Business	Microsoft Exchange 03/07/10
    Hardware Requirement	None – The Model of Google Apps is SaaS (Software as a Services) The Subscription is as a yearly Subscription of $50 / User / Year	Initial Server Hardware – 2 Servers for Exchange 2003 4 Servers for Exchange 2007 6 – 8 Servers for Exchange 2010 Each Server cost about $4000 - $ 5000 or $3500 in-case of a Virtual Infrastructure as Its further needs investment on Storage and Virtualization Licenses.
    Software Requirement	None - The Model of Google Apps is SaaS (Software as a Services) The Subscription is as a yearly Subscription of $50 / User / Year	Initial Purchase of Exchange License 2 Servers for Exchange 2003 4 Servers for Exchange 2007 6 – 8 Servers for Exchange 2010 Server License is Reqd for Each Server Windows Standard Edition - $ 700 Per Server Windows Enterprise Edition - $ 2200 Per Server In-case the Setup will be on Cluster for High Availability Exchange License is Reqd for Each Server Microsoft Exchange Standard Edition - $ 700 Per Server Microsoft Exchange Enterprise Edition - $ 3700 Per Server in-case of Cluster for High Availability Exchange Cals Per User - $ 60
    Client Software's	No Client, 100% Web Enabled	MS Office Professional worth additional $ 300 per user
    Data Centre Related Cost	None – As the Entire Solution runs in Google Energy Efficient Data Centre Worldwide using Solar Energy to a great Extent	About 20% of Operational Cost goes to host the Infrastructure including Real Estate Cost, Cooling, Power, Electricity, Maintenance
    Internet Cost	Runs on Low Cost ADSL and 3.5 G Broadband Connections	Needs Expensive Internet Leased to Hosted the Infrastructure on Premise
    Security Infrastructure	Integrated Postini Security with 99.99% Availability and Patented Technology to Protect your Emails for Security Threats completely Online an No Additional Cost	Security Infrastructure Integrated Postini Security with 99.99% Availability and Patented Technology to Protect your Emails for Security Threats completely Online an No Additional Cost Requires Expensive Firewall and Anti Spam Solution to Protect the Email Infrastructure
    Backup Infrastructure	Seamless Integrated Postini Archiving at a small incremental cost of $40 Per User Per Year to have Backup and Archive of all Incoming and Out Going Mails upto 10 Years	Backup Infrastructure Seamless Integrated Postini Archiving at a small incremental cost of $40 Per User Per Year to have Backup and Archive of all Incoming and Out Going Mails upto 10 Years Requires Expensive Storage and Backup Solution with Backup Software and Resource to Manage the Backups of Email System.
    Disaster Recovery Site	As Google Apps runs out of multiple data-centers of Google Across the world, Every user on Google Apps leverages on the State of the art Infrastructure of Google and Business Continuity	The Client has to invest a similar amount of money to have a hot DR Site to achieve Business Continuity for Emails only.

• Maintenance

  • Google Apps	Microsoft Exchange
    No Maintenance – As Google Takes cares of Maintenance of Data Center, Google Mail Servers and Software’s	Customer has to Spend every year on the Software Upgrades, Patches, & Hardware Maintenance which runs in thousands of Dollars per year.
    Seamless Addition of New Features for Users	A Upgrade is required at both Server & Client Side to have the latest features of Exchange Solution causing the disruption and adds cost.
    New features, In 2008 alone Google Added 68 Features to Google Apps Seamlessly without Additional Cost.	The Significant change in Exchange Happens during the next release of the Software which is every 2 years.

• Uptime

  • Google Apps	Microsoft Exchange
    Google provides 99.9 % Uptime SLA (Service Level Agreement) for Google Apps Suites	Customer is responsible for the Maintaining the IT Infrastructure and uptime. The better the infrastructure and hardware the less the downtime.
    Completely Disaster Recovery & Business Continuity Ready as Google store the Data securely over the multiple Geographically dispersed Data Centers and user continues to access the data and services in case of any eventuality.	Data Backup, Disaster Recovery and Business Continuity solutions requires additional thousands of dollars of investment to achieve the uptime goals with On Premise Exchange Solution.
    The SLA of Downtime of Not more than 15 – 20 mins a Month is assured from Google.	Customer Spends about 1.5 Hours of Planned Down time and hours of Unplanned Downtime every month.

• Productivity and Collaboration

  • Google Apps	Microsoft Exchange
    In Addition to Google Email, Calendar Google Apps includes Google Docs, Google Sites, Google Talk & Google Video (Integrated Text, Voice & Video Chat)	Microsoft Exchange Server Does not provide any Productivity Tools and requires additional investment for Communication and Collaboration like SharePoint Portal and Live Communication server
    Google Site is a Very Simple tool to build a Online Intranet Portals which can be built by the users also at no additional cost.	Needs expertise to role out Microsoft Portal Site and also its an additional investment to have SharePoint portal.

• Information security

  • Google Apps	Microsoft Exchange
    Google operates one of the Largest networks of distributed Data Centers in the world and goes to great lengths to protect the data and intellectual property	Each customer is responsible to have their own security and has to invest heavily to have the outmost security of the data in their data centers.
    Google facilities are protected by around the clock dedicated security operation team.	NLocal administrators have to regularly chase and follow up for security patch and updates to keep the systems protected.
    Google Infrastructure is audited and certified for SAS 70 Type II assuring the Customer about the Security and Data Protection	No Such Certification is pursued by the customer to have Security and data Protection or lather is very expensive .

• Mobile Access

  • Google Apps	Microsoft Exchange
    Google Apps native supports Mobile Access (Mobile Web interface) for Google Mail, Calendar and other data	Microsoft does not support a native browser mode for mobiles
    Google Natively Support Active Sync and Push Technology at no additional cost	Microsoft Exchange have capabilities to support push mail technology (On Exchange 2010)
    Google Sync Supports sync to any mobile for Contacts, Calendar & Emails depending on Models of phones	LImited support to various mobile platforms
    Supports widely all the mobile device with IMAP protocol natively	Needs configuration expertise to do so.

The savings for Google Apps can be categorised in the following Categories

Categories	Traditional On Premise	Google Apps for Business
Email	Email Server hardware (2 - 3 Servers) Exchange / Lotus etc Software License Backup System (Software + Hardware) Security (Anti-spam + Anti-virus) Internet Connectivity	No Hardware & Software Online Real Time Backup Integrated Cloud Security Runs on any Broadband
User Licenses	End user Email & Office Client Software (MS Office) Exchange CALS apart from Server License	100% Web based Email System & Office Applications
File Server	A dedicated file server required for file and folder sharing	Easy to use File and Folder sharing over the internet via Google Docs
Intranet portal	Dedicated Server with Special skills required to setup and maintain MS Sharepoint Server for Corporate Portal	Google Sites is easy to use UI based Corporate Portal Development Tool. Unlimited Portal License.
Human Resource	For sizable company size a dedicated Systems Admintrator is reqd for lond	A Shared resource can manage the whole Google Apps
Disaster Recovery or Business Continuty	For on Premise Solution A Expensive DR Setup is required for Email, File Server, & Portal with a Equal or similar investment of Primary Site Setup	As Google Apps runs out of multiple data-centers provide a superior Disaster Recovery and reliability.

Google Message Discovery

Make your email servers more secure, compliant, and productive. Block email threats before they reach your organization. Create a secure and searchable email archive without making a significant infrastructure investment by storing messages in the cloud. Locate pertinent messages quickly and comprehensively even as your email volumes and compliance requirements grow. Leverage cloud services to reduce maintenance, protect bandwidth, and free up resources to work on strategic business initiatives.

Product Summary

Google Message Discovery, powered by Postini, is a secure, hosted service that provides enterprise-grade spam and virus protection as well as comprehensive email archiving for organizations looking for cost-effective email management and significant advantages over onsite server or media-based email archiving.

Google Message Discovery lets you:

• Create a centralized and searchable email repository for your organization
• Quickly search across the archive to find emails and save result sets
• Secure your email from spam, viruses, phishing, and other email-borne threats
• Set central email policies to manage content and compliance requirements

Google Message Discovery is hosted in the cloud and built on a Software as a Service (SaaS) model, so there’s no need to forecast or plan for future storage needs. Google’s secure and redundant data centers keep your messages fully protected and backed up, removing the risk of loss due to onsite server failure. Data ownership remains with your organization so you retain the control over your information.

You can archive mail without worrying about disk space, and can eliminate storage quota headaches by giving users easy access to archived email. What’s more, by removing aged mail from your servers, you can decrease both backup windows and recovery times.

Google Message Discovery also includes a complete set of email security features, so you can provide the highest levels of security for your email systems – without installing expensive hardware or software. This lets you block spam, viruses, and other external threats before they reach your organization and ensure proprietary information that must remain confidential stays within your organization.

Key Features

• Secure and redundant Ensure availability and redundancy by leveraging Google’s network of secure, energy-efficient data centers. Minimize costly on-premise infrastructure and reduce IT maintenance
• Scalable Unlimited capacity without additional administration and contracts
• Easy access and findability Quickly pinpoint specific email without having to search multiple data sources
• Export result sets Quickly export messages or message sets into PST and MBOX formats
• Manage retention policies Reduce risks by implementing auditable email retention policies and preserve message sets beyond the retention period when required
• End user archive access Allow end users to access their own personal archive through a web-based interface or an MS Outlook toolbar, without IT assistance
• Archive activity reports View log reports of all archive activity including searches and exports from the archive for compliance needs
• Spam and virus protection Provide market-leading email security including real-time spam and virus protection and content filtering for inbound and outbound email
• Domain-to-domain encryption Transmit secure messages with policy-based Transport Layer Security protocols
• Intelligent routing Easily route email traffic to de-centralized data center locations

Google Message Discovery enables you to manage, protect, and access needed archival messages by providing:

• Comprehensive message capture: Messages are routed in real time to Google’s secure data centers via the common envelope journaling capability on your email server. Alternatively, inbound and outbound email can be archived as part of the overall processing Google performs during our real-time threat analysis.
• “Always on, always current” Message Security: Routing messages through Google’s market-leading Message Security functionality provides real-time threat protection, virus detection, content-based filtering, and policy-enforced TLS encryption.
• Secure hosted archiving: Messages and their attachments are stored and indexed in a central repository. Retention policy management enables IT to set policies at the user or organization to meet internal and external retention requirements.
• Search and extraction: Permission-based access provides authorized individuals with advanced tools to quickly and easily search, place holds on results, and extract relevant email.
• Extensive Reporting: Usage and audit reporting provides the information necessary to monitor all activities that occur within the company archive.

E-mail Flow